01732 360 095
The form below has been created to help you register and submit a faulty product return claim. This applies only to electrical items such as pumps, control panels and inverters, and not to any of Newton’s non-electrical waterproofing products.
Please fill out the form below, giving us as much information as possible regarding the fault, then click submit at the bottom of the page.
On completion, please return the faulty product to Newton for immediate assessment.
Once the completed form and faulty product have been received by Newton, a member of our team will review your form and contact you within 7 days with a solution.
Our staff are able to provide guidance for projects of all sizes, whether you require some general advice about damp or waterproofing, or support with technical drawings and specifications.